Refund Policy

1. General Principle

We offer a free tier for you to try before purchasing. Therefore, subscription fees are generally non-refundable.

2. Exceptions

Refunds may be considered on a case-by-case basis only if:

• A sustained and severe technical issue on our end makes the Service completely unusable during your paid period, or
• You request a refund within 24 hours of purchase with very low usage (e.g., less than 10 tasks)

3. How to Request a Refund

Email support@witpdf.com with the subject line:

Please include:

• Your subscription order number (from PayPal)
• Reason for the refund request

We will review and respond within 7 business days.

4. Canceling Auto-Renewal

You may cancel future auto-renewal at any time via PayPal or your account settings.

5. Contact Us

Email: support@witpdf.com